Warranty and after sales
Etesia UK strives to supply products that have been designed, produced and distributed to the highest quality standards and is truly committed to providing the highest standards of customer satisfaction with exceptional after sales services via our national network of specialist dealers to give each of our customers peace of mind.
Four technicians, a customer relationship manager, an official parts store, a warehouse, four order pickers, two repairers, a secretary and a service manager are all dedicated entirely to resellers and users Etesia.
Some key figures: 700 clients annually trained in nine languages, 15 000 calls / customers per year and more than 200,000 order lines annually shipped parts.
Listen, advice, availability and responsiveness are the watchwords of Service Etesia.
Warranty is subject to specific terms and conditions, e.g. wearing parts, unapproved modifications, etc. are not included. For a full set of warranty conditions, contact your local dealer or distributor.
ALL ETESIA MACHINES COME WITH A 3 YEAR DOMESTIC AND 2 YEAR PROFESSIONAL WARRANTY AS STANDARD.